Alpha Futures

The current operational update says standard payouts are paid within five business days after approval. It does not give a separate approval deadline or a settlement time for each payment method. Pending Premium payouts follow a separate batch schedule. Terms and Conditions Schedule 4 still states three business days for processing and payment, or up to fourteen with additional verification; that conflicts with the current operational update. Same-day payment is a target, not the current promise.

Before any funded account or any money moves, and it can be done early: "Before we issue any Qualified Trader Account or process Performance Fees, we require you to verify your identity and pass our KYC screening. This process may be completed at any time, no need to wait until after you pass an Evaluation, but you will not be able to sign your contract until you are verified." It runs through Veriff in the dashboard Profile section and needs a government-issued ID (driver's licence, passport, ID card or residence permit - "we DO NOT accept paper forms of Identification or any type of permit") plus a selfie for facial matching. "Allow the Compliance team up to 48 hours to review your KYC submission." It must be done by the account holder personally - "Any attempt to circumvent this requirement, or Third Party Involvement at all, will be considered a breach of our terms and conditions" - and "The use of VPS/VPN during the KYC process is not permitted. The usage of one of these devices can lead to account closure." Failing it is one of the firm's two published refund routes: "if you are unable to pass the screening then you will not be eligible for the Qualified Trader account and instead be issued a full refund for your passed or currently active Evaluation." It is step 1 of 3 to activate a Qualified account, alongside signing the contract within 30 days of passing.

"Trading hours are 6PM EST to 5PM EST the next day in Futures. For example, the E-Mini S&P 500 Futures (ES) open Sunday night at 6PM EST, the daily candle then closes at 5PM EST on Monday. They are not open from Friday 5PM EST until Sunday at 6PM EST." The trader's own deadline is 40 minutes earlier than the market's, at 4:20PM EST. A Daily Loss Guard hit locks the account "until the next trading day (6PM ET)" rather than breaching it. Times are published as "EST" year-round in the firm's own wording. One rule closes part of the price range rather than the clock: "we enforce strict guidelines to prevent trading when a product is within 2% of a CME price limit", enforced "on ALL Alpha Futures Accounts, not just Evaluations", with equity products ES, MES, NQ, MNQ, RTY, M2K, YM and MYM carrying 7% overnight limits, so the firm tells traders to stop at a 5% net change on the day.

Zero, Direct and current Standard accounts allow 5 Qualified accounts; Standard accounts purchased before July 27, 2026 are limited to 3. Advanced allows 3, and any active Advanced Qualified account caps the trader at 3 overall. One user per person and one person per household are permitted. Terms 8.1.3 places no maximum total allocation on Evaluation accounts. The Advanced product FAQ advertises 5 accounts without distinguishing the stage, and Terms Schedule 2 retains a conflicting Standard cross-plan cap; the specific Maximum Allocation article supplies the qualified limits used here.

Alpha publishes two conflicting positions on refunds. The Return Policy page is absolute: "All sales are final, no refunds will be issued." The contracts are not. General Service Agreement 5.2: "If a User wishes to exercise their right to withdraw from this Agreement and request a refund, they must do so before placing any trades and within 14 days from the date the Services were first made available. Refund requests must be submitted to Alpha's Customer Service Team at [ Accounts@alpha-futures.com ]. Alpha will process approved refunds within 14 days of receiving the request." Terms 15.1 grants the same right under the Consumer Contract Regulations 2013 - notify accounts@alpha-futures.com "within 14 days from opening your Alpha Futures Account" - and the Terms carry a model cancellation form as a schedule. The right is designed to be given up immediately: GSA 5.1, "Users acknowledge that by placing a trade on their account, they voluntarily waive their statutory right to a 14-day cooling-off period. Once a trade is executed, the User forfeits the right to request a refund for the Services, regardless of when the trade occurs within the initial 14-day period", and Terms 15.2, "You consent to the waiving of your Cooling-Off Rights at the time that you access your Alpha Futures Account to place your first virtual trade. You will be required to confirm such rights have been waived during the User registration process." Terms 15.3 keeps a separate right to withdraw "if the Services are defective in that the Services are not as described, are not fit for purpose or are not of satisfactory quality". A third, unrelated refund route is published in the help centre: a trader who fails KYC screening "will not be eligible for the Qualified Trader account and instead be issued a full refund for your passed or currently active Evaluation". The Return Policy page does not link or mention any of this. In practice the no-refund position is the one a buyer faces: the statutory 14-day route is real and published, but it is void the moment a trade is placed, the waiver is taken during registration, and the Return Policy page - the page a buyer is likeliest to read - states the opposite without qualification. Alpha publishes no chargeback or payment-dispute clause anywhere on its site or in its 37-article help centre; the nearest clause is Terms 26.2, making the user liable for Alpha's legal costs if Alpha has to enforce or defend under the Terms. Separately, the monthly Evaluation subscription is cancelled rather than refunded: Terms 10.1.1 provides for cancellation by notice to accounts@alpha-futures.com with access ceasing on the date the next monthly fee would have fallen due.

"Trading platforms archive trading data after 10 inactive trading days. To keep your account active you must place a trade at least once every 10 trading days (does not matter size of trade)." The count is in trading days, not calendar days, and the article (last updated 2025-11-05) states no consequence beyond the account no longer being active.

Alpha runs a live desk, Alpha Prime, and a discretionary route into it: "Alpha Futures is proud to offer a flexible Live Trader Program and the Opportunity to work beside our Professional Trading Floor, Alpha Prime. Unlike an Evaluation or Qualified Account, the Traders called to LIVE are trading real live capital and markets." Selection is by review, not by a threshold a trader can claim: "The Alpha Futures Risk and Alpha Prime Teams constantly watch trader performance to determine if a trader is ready for live capital." Live traders get daily payouts, no consistency rule, no news restrictions, no maximum withdrawal request, EOD drawdown and a daily loss limit that scales at 30% of the account; losing a live account starts a cool-down of up to three months. Two live tracks are published with two splits - 60% on the Alpha Prime Program, which carries a 12-month salary, and 80% on the track the help centre calls the Alpha Futures Live Program and the home-page FAQ calls the Generic Live Program, which carries none - so both live routes pay below the 90% a sim Qualified account pays.

The official Assets page lists the 50 products below. It does not attach exchanges, tick sizes or point values to individual rows. The trading-hours article confirms CME Group products and treats MBT and MET as full mini contracts for position limits. Exact fees in the linked Permitted Products and Fees PDF remain unverified because the in-app browser blocked the attachment.